Complaints
At Pioneer Time, we value our readers and take all concerns seriously. Our goal is to provide accurate, reliable, and engaging celebrity news and updates. However, we understand that issues or concerns may sometimes arise.
How to Make a Complaint
If you wish to make a complaint about any content or service provided by Pioneer Time, please contact us using the details below:
📧 Email: info@pioneertime.co.uk
When submitting your complaint, please include:
- Your full name and contact details.
- A clear description of your complaint.
- The URL or title of the article/content (if applicable).
- Any supporting information or evidence.
Our Process
- Acknowledgement: We will acknowledge receipt of your complaint within 5 working days.
- Review: Our editorial team will investigate your complaint fairly and thoroughly.
- Response: We aim to provide a full response or resolution within 14 working days. If we need more time, we will keep you informed of the progress.
Escalation
If you are not satisfied with our response, you may request that your complaint be reviewed by a senior member of our team.